Embassy Suites Lubbock

Love staying here, but you need to always ask if the hot tub is hot. Because a lot of times we’ve stayed it’s been out. The breakfast is great, the managers evening cocktails is good, it’s beautiful inside, it’s always clean, and the beds are comfortable. The staff is fair, not real friendly but otherwise a great place to stay

I have stayed here several times. The staff is exceptional. Friendly and they bend over backwards to help you. The facility is clean. The breakfast is tasty. The beds are comfortable.

Looks like an older hotel but I chose it because I stayed at an Embassy Suites in Amarillo and liked the hotel there. I was not impressed with the outside but the staff changed my mind immediately. The front desk staff was friendly but the bar staff, breakfast staff, and cleaning staff were awesome every single day of our 3 day stay. Every single one of the staff members we passed asked how we were doing and if we needed anything. They were so nice! My one complaint about Amarillo was the unfriendly staff and Lubbock staff blew them away! We ate at the bar one night and it was amazing. Even the chef came out and checked on us. We ate breakfast everyday and it was all good with made to order omelets. The cute little outside area for smoking was nice as well and clean.

The inside of the hotel is very nice

The rooms were very clean. We loved the breakfast on Sat/Sun. mornings. My favorite was the delicious omelette made to my specific taste. Cooks were fabulous and the hostess taking the orders was great. We loved the seating area and all of the greenery around the atrium areas. Loved the service at breakfast time.